Terms of Service
Last updated: January 2025
Agreement to Terms
By accessing or using Jordan James Media's website (jordanjamesmedia.com) and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website or use our services.
Our Services
Jordan James Media provides digital marketing services including but not limited to:
- Search Engine Optimization (SEO)
- Google Ads Management
- Website Design and Development
- Content Marketing
- Social Media Marketing
- Email Marketing
- Marketing Automation
- Conversion Rate Optimization
Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information
- Grant necessary access to accounts and platforms
- Review and approve content within agreed timeframes
- Pay invoices according to agreed payment terms
- Comply with all applicable laws and platform policies
- Maintain confidentiality of login credentials provided to you
Intellectual Property
Our Content: All content on this website, including text, graphics, logos, and software, is owned by Jordan James Media and protected by Australian and international copyright laws.
Client Deliverables: Upon full payment, clients receive ownership of deliverables created specifically for them, excluding proprietary tools, templates, and methodologies which remain our intellectual property.
Third-Party Platforms: Clients retain ownership of their accounts on third-party platforms (Google Ads, social media, etc.). We will never hold client accounts hostage.
Payment Terms
- Payment terms are specified in individual service agreements
- Monthly retainer fees are due at the beginning of each billing period
- Project fees may require deposits as specified in proposals
- Late payments may incur interest charges and service suspension
- All prices are in Australian Dollars (AUD) unless otherwise stated
Limitation of Liability
To the maximum extent permitted by law:
- We do not guarantee specific results from our services
- We are not liable for algorithm changes by search engines or platforms
- Our total liability is limited to the fees paid in the 12 months preceding any claim
- We are not liable for indirect, incidental, or consequential damages
- We are not responsible for third-party platform outages or policy changes
Termination
Either party may terminate services according to the terms specified in individual service agreements. Upon termination:
- Outstanding invoices become immediately due
- We will transfer access to client-owned accounts and assets
- Confidentiality obligations survive termination
- We may retain copies of work for portfolio purposes (unless confidentiality prevents this)
Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This includes business strategies, financial information, customer data, and technical specifications. Confidentiality obligations remain in effect for 2 years after termination of services.
Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms shall be resolved in the courts of New South Wales. You agree to submit to the exclusive jurisdiction of these courts.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.
Contact Us
If you have questions about these Terms of Service, please contact us:
Email: info@jordanjamesmedia.com
Phone: 0475 897 737
Address: Sydney, Australia