Can any bad review be removed?

No — and anyone who says otherwise is selling something. Genuine customer experiences, however harsh, are allowed to stay. What can come down are reviews that break Google's published content rules: reviews from people who never dealt with the business, off-topic content, attacks on who someone is rather than the service, and claims that records show to be false.

$500 + GST per review that actually comes off your profile. There's nothing up front, nothing ongoing, and no invoice for any review that doesn't come down.

How long does it take?

It varies with the review. Some decisions come back within days; others take longer. We watch your profile until the review is actually gone and keep you updated along the way.

Do I have to do anything?

You approve each review before we pursue it — one at a time, so you always know exactly what's being worked on. For some reviews, your own records help the case; if that's true for yours, we'll prepare that side with you.

What if none of my reviews qualify?

Then we tell you exactly that, and it costs you nothing. You'll know where your profile actually stands — and if the better lever is building new reviews rather than removing old ones, we'll say so.

Is this the same as burying reviews with fake five-stars?

No. We don't post reviews, buy reviews, or bury anything. This is about reviews that break Google's own rules — pursued through Google, one at a time, with your approval.

▸ Review removal · Reputation · Pay on success

Bad reviews, held to Google's own rules.

Some one-star reviews break the content rules Google publishes — written by people who never used the business, or saying things reviews aren't allowed to say. We find those, and you only ever pay when one actually comes off.

✓ Plan in 24 hours✓ Invoice only after a removal✓ No lock-in contracts✓ Your accounts, always

jjm@studio — review-removal.brief — live LIVE

$ jjm.run('review-removal')

✓ pricing · $500 + GST · per successful removal

✓ billing · after it's off · nothing up front, nothing otherwise

✓ scope · one review at a time · you approve each before we start

✓ surface · Google Business Profile · the reviews buyers actually read

▸ taking removal work now — one review at a time

[ How this service runs in the studio · plain numbers, no decks ]

▸ Where the work happens

Google Business ProfileGoogle MapsGoogle Search

01 / THE REVIEW PROBLEM

One unfair review sits at the top of your profile taxing every job you quote, and most owners assume nothing can be done.

✗THE OLD WAY

Reputation firms charging monthly retainers to "suppress" reviews with padding, or the owner reporting a review into Google's void and hearing nothing back — then giving up on the whole idea.

✓THE AGENT WAY

Every review on your profile read against the content rules Google itself publishes and enforces. The ones that qualify get pursued one at a time, with your approval first — and the invoice only exists once a review has actually come off.

▸ The thinking — why this matters

There's a line in Google's own review policy between a bad experience and a review that shouldn't be there at all — written by someone who never set foot in the business, attacking who you are rather than what you did, or built on claims that simply aren't true. Most owners never find out which side of that line their reviews sit on.

We don't scrub genuine feedback, and we won't pursue a review just because it stings — a real customer's one-star is theirs to write. That's exactly why the pricing works the way it does: we only take on reviews we believe qualify, and you only pay when Google agrees.

02 / WHAT SHIPS

Everything the removal needs, nothing you don't.

One engagement, start to gone.

D/01

Full profile read

Every review on your Google Business Profile read against Google's published content rules — not skimmed, read.

D/02

Straight answers

If reviews on your profile qualify, we say which one we'd pursue first. If nothing qualifies, we tell you that too — no invented problems.

D/03

Your approval, per review

Nothing is ever pursued without your go-ahead. One review at a time, each one approved by you before we start.

D/04

Evidence, prepared properly

Where a review makes claims your records can answer, we prepare that side with you — organised once, used once, done right.

D/05

Watch until it's gone

We monitor the review until it actually disappears from your profile — that moment, not our effort, is what triggers the invoice.

D/06

The wider picture

Removal is one lever. If your profile needs reviews built up, replied to, or managed, that's the local SEO work next door.

03 / HOW IT RUNS

▸ Same loop every week

READ

Every review, against the rules.

We go through your profile's reviews one by one against Google's published content policies — the same rules Google's own moderators enforce.

APPROVE

You green-light each one.

We tell you which review we'd go after first and why it qualifies. Nothing moves until you approve it — one review at a time, always.

PURSUE

We do the work.

The removal case is prepared and run properly the first time. Some decisions come back in days, some take longer — you're kept in the loop either way.

INVOICE

Only when it's gone.

$500 + GST per review that actually comes off your profile. Nothing for any that don't. Nothing up front, nothing to sign up to.

04 / THE WORK

ALL CASE STUDIES