Introduction

Jordan James Media ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jordanjamesmedia.com or use our services.

Information We Collect

Personal Information

When you contact us or use our services, we may collect:

Name and contact details (email, phone number)
Business information (company name, website URL)
Messages and communication content
Billing and payment information

Automatically Collected Information

When you visit our website, we automatically collect:

IP address and browser type
Device information and operating system
Pages visited and time spent on site
Referring website addresses

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Respond to your inquiries and provide customer support
Send you marketing communications (with your consent)
Improve our website and services
Analyze website usage and performance
Protect against fraud and unauthorized access
Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences
Understand how you use our website
Provide personalized content
Measure advertising effectiveness

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

Third-Party Services

We use the following third-party services that may collect information:

Google Analytics - Website analytics
Google Tag Manager - Tag management
Netlify - Website hosting and forms

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

Under Australian Privacy Principles, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt-out of marketing communications
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@jordanjamesmedia.com

Phone: 0475 897 737

Address: Sydney, Australia