Marketing Automation

Lead Scoring Playbook: Automate Qualification

Build a data-driven lead scoring model that aligns marketing and sales, improves follow-up timing, and keeps your pipeline healthy.

Dec 20, 2024
15 min

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Lead Scoring Playbook

Automate Qualification

Build a data-driven scoring model that aligns marketing and sales while keeping your pipeline healthy.

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Two Core Data Sets

Before

Fit: Industry, size, title, tech stack

After

Behavior: Page views, downloads, demos

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Scoring Model Options

  • 1

    Point-based: Manual rules, easy to adjust

  • 2

    Predictive: ML models for large data sets

  • 3

    Hybrid: Rules + ML pattern detection

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Weight by Impact

Use historical conversion data. Apply higher weights to bottom-funnel signals like demo requests and pricing page views.

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Threshold Actions

  • Score triggers lifecycle stage change

  • Automated workflows notify sales reps

  • Round-robin or territory assignment

  • Backup sequences for off-hours leads

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24hrs
Response SLA

Agree on response time SLAs between marketing and sales. Fast follow-up dramatically improves conversion rates.

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Key Takeaway

The Key to Success

Collect sales feedback quarterly. Review closed-won and closed-lost to validate assumptions. Update weights when products or pricing change.

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