Jordan James Media

Integration rescue, Australia-wide

Something in your stack quietly broke.

Stripe still takes the money, so everything looks fine. But the texts stopped, the CRM went stale, and someone is back to double data entry. I find the failure, fix it at the source, and wire an alert so it can never hide again.

  • Diagnosis before quotes
  • Fix proven with live data
  • Sydney-based

New monthly clients go on a waitlist.

Tell me the symptom

It comes straight to me.

Platforms I rescue, connect and auditServiceM8StripeTwilioXeroHubSpotMYOBMailchimpGoogle

Six signs an integration is failing.

Confirmation texts stopped

Delivery quietly dropped. Customers stopped getting booking texts and nobody noticed for weeks.

Payments aren't reconciling

Stripe takes the money, but invoices, receipts and your ledger no longer line up.

The CRM is weeks stale

Jobs and contacts stopped syncing, so the pipeline you're looking at isn't the business you're running.

Webhook errors nobody reads

A dashboard has been logging failures for months while everything looks fine from outside.

Double data entry crept back

Staff are re-keying the same job into two systems, the exact thing the integration was built to stop.

The person who set it up is gone

Nobody knows where the keys live or what talks to what, so every change feels risky.

No rebuild pitch. Diagnosis first.

1

Read the logs

Stripe events, delivery receipts, webhook responses. The failure is usually written down somewhere nobody looked.

2

Find the broken link

An expired endpoint, a rejected sender, a changed API version. Most rescues are one broken link, not a broken system.

3

Fix it and prove it

The fix is checked with a real transaction, a real text and a real sync, never a 'should work now'.

4

Wire the alert

The same failure can't hide again. The next hiccup reaches a person instead of costing you a quarter.

If a rebuild genuinely stacks up, you see the comparison in plain numbers before deciding. Most rescues don't need one. When nothing is on fire, the same work runs as an integration audit: every connection tested and documented, with a fix list in priority order. Scoped flat fee, quoted up front.

I run this stack every day.

Pink Slips NSW runs on a platform I built and operate: sixteen integrations in one codebase. Stripe payments reconcile themselves, two-way SMS confirms every booking, and the flow from enquiry to receipt runs without admin. Cost per lead dropped 80% along the way.

Every week it stays broken costs you quietly.

Tell me the symptom and I'll tell you where I'd look first.

Join the waitlist