Something in your stack quietly broke.
Stripe still takes the money, so everything looks fine — but the SMS stopped, the CRM went stale, and someone's doing double data entry again. We read the logs, find the failure, fix it at the source and wire an alert so it can never hide again.
Six signs an integration is failing right now.
SMS confirmations stopped sending
Twilio delivery quietly dropped — customers stopped getting booking texts and nobody noticed for weeks.
Payments aren't reconciling
Stripe takes the money but invoices, receipts or your ledger no longer line up — someone's back to copy-paste bookkeeping.
The CRM is weeks stale
Jobs and contacts stopped syncing from ServiceM8 or your forms — the pipeline you're looking at isn't the business you're running.
Webhook errors nobody reads
The dashboard has been quietly logging failures for months. Everything 'looks fine' from the outside.
Double data entry crept back
Staff re-keying the same job into two systems — the exact thing the integration was built to kill.
The person who set it up is gone
Nobody knows where the keys live or what talks to what. Every change feels like defusing a bomb.
No rebuild pitch. Diagnosis first.
Logs first, opinions later
Stripe events, Twilio delivery receipts, webhook responses — the failure is almost always written down somewhere nobody's looked.
Find the one broken link
An expired endpoint, a rejected sender ID, a changed API version. Most rescues are one broken link, not a broken system.
Fix at the source, prove it live
The fix ships and gets verified with a real transaction, a real SMS, a real sync — not a 'should work now'.
Wire the alert
The same failure can never hide again — the next hiccup pages someone instead of costing you a quarter.
If a rebuild genuinely stacks up, you'll see the comparison in plain numbers before deciding — most rescues don't need one. And when nothing's on fire, the same work runs as an integration audit: every connection in your stack tested and documented, with a fix list in priority order. Scoped flat fee, quoted up front.
We run this stack ourselves, daily.
Pink Slips NSW runs on a platform we built and operate — sixteen integrations in one codebase. Stripe payments reconcile themselves, two-way Twilio SMS confirms every booking, and the whole flow from enquiry to receipt runs without touching admin. Cost per lead dropped 80% along the way.
Every week it stays broken costs you quietly.
Tell us the symptom — we'll tell you where we'd look first. Sydney-based, plain English, reply within 1 business day.