Terms of Service

Terms of Service

Last Updated: 1st September 2024

Welcome to Jordan James Media! By engaging our services, you agree to the following Terms of Service, which outline the expectations, limitations, and policies governing our work.

1. General Terms

• These Terms of Service form the agreement between Jordan James Media (“we,” “us,” or “our”) and you (“client” or “you”).
• By engaging our services, you agree to these terms, as well as any policies published on our website.
• We reserve the right to update these terms at any time. Updated terms will be posted on this page and take effect immediately.

2. Scope of Services

Jordan James Media provides digital marketing services, which may include:

• Paid advertising campaigns (e.g., Meta Ads, Google Ads).
• Social media content creation, scheduling, and posting.
• Website design, development, and updates.
• Marketing strategy, consultation, and analytics reporting.

Important:

• Services are customised based on your needs. Specific details, such as deliverables or timelines, are not guaranteed unless expressly agreed upon in writing (e.g., email or proposal).
• General expectations for the scope of work will be discussed during onboarding, but flexibility is required for iterative and creative processes.

3. Payment Terms

• All invoices must be paid in full as specified on the invoice.
• Services are provided on a prepaid or subscription basis unless otherwise agreed upon.
• Failure to make timely payments may result in paused services or additional fees.

4. Client Responsibilities

• You agree to provide timely access to any materials, information, or platforms necessary for us to complete your project.
• You acknowledge that delays in communication or access may affect the outcomes of the work.

5. Refunds and Cancellations

• Refunds are not offered for services already rendered.
• Cancellations must be made in writing. Services already performed prior to cancellation will be billed.

6. Intellectual Property

• All marketing materials, campaigns, and designs created by us remain the intellectual property of Jordan James Media until payment is received in full.
• Upon full payment, intellectual property rights for specific deliverables, if applicable, may transfer to you.

7. Liability and Disclaimer

• We make no guarantees of specific results, including but not limited to sales, conversions, or engagement metrics, as these depend on factors beyond our control.
• We are not responsible for delays caused by third parties, platform issues, or insufficient client input.
• To the extent permitted by law, our liability is limited to the value of the services provided.

8. Termination

• We reserve the right to terminate services for non-payment, breach of these terms, or inappropriate conduct.
• You may terminate our services with written notice. Outstanding fees for work already completed remain payable.

9. Privacy Policy

We respect your privacy and will use any personal or business information you provide solely to deliver our services. For more details, refer to our Privacy Policy.

10. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of the courts in New South Wales.

By engaging with Jordan James Media, you acknowledge that you have read, understood, and agreed to these Terms of Service.

For any questions, please contact us at info@jordanjamesmedia or 0475 897 737.

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